In a recent article, Joel on software claims that simplicity is overrated, that users want more features, and the single thing his company does to drive more sales is to release a new version of an existing product with more features. What’s notable is that a week earlier, he wrote this well-circulated post lambasting Microsoft for having too much choice in the shutdown menu in Vista, and advocated for a simple, one-button shutdown solution.
I wonder if his users really want new features, or just a new release. It would be interesting to compare if the adoption of new releases is in any way related to the feature set of that new release – in the one extreme case, if you sold a new version of your software with just a new version number, would that alone drive sales up. (If only once…)
The other extreme case is also interesting – what if you silently added features to your product, but never explicitly made a new release. Web software-as-service is like this – what version of gmail do you use? None of the google services even display a version number (other than “beta”) anywhere, at least that I can find. They seem to do OK.